LogicWorks Business Technology (“LogicWorks BT”) takes data protection and privacy seriously. This Privacy Policy applies to our website www.LogicWorksBT.com. By using the website, or submitting information through the website, you are consenting to the practices described in this Privacy Policy. If you subscribe to our Subscription Service, our Customer Privacy Policy is available in your online Help Center.

Changes and contact information

We may periodically update this Privacy Policy so please check back occasionally to review any changes. If you have any questions about this Privacy Policy, please send us an email at privacy@LogicWorksBT.com.

The information we collect

When you visit our website, we automatically collect the following information:

• The IP address of your Internet Service Provider and your computer, if your computer has its own IP address.
• The domain name of your Internet Service Provider and/or your computer, if your computer has its own domain name.
• The type of browser (e.g. Internet Explorer, Chrome) you are using and the operating system on your computer.
• The date and time you visited the site.
• The pages you accessed on LogicWorksBTsoftware.com as well as any applications you used or forms you filled out on the website.
• The URL of the site you visited that directed you to LogicWorksBTsoftware.com, where applicable.
• We use cookies, small data files that are saved on computers, in order to improve the functionality of our site and provide a better experience to users. You have full control over how cookies are used on your devices and can deactivate or restrict the use of cookies in your own browser at any time.

We retain information derived from cookies and other navigational or tracking technologies for a reasonable period of time from the date such information was created.

The information you submit

While visiting LogicWorksBTsoftware.com you may voluntarily submit your information to us by sending us an email or by filling in and submitting an online form. That information may include your name, email address, title, phone number, and company name, as well as any further information you choose to provide. If you submit information to us, we keep that information until you ask us to delete it.

How we use your information

All information that we collect from you, or that you submit to us, is securely stored and is controlled and used exclusively by LogicWorks BT Solutions.

We use the information we collect to provide you with the best possible browsing experience, which includes making sure the site is performing well and ensuring that our website is compatible with the technology our visitors are using to view it and to understand.

We also use that information for our own research, development, and marketing purposes, to better understand what visitors are looking for on our site and improve our communication about our offerings. We use the information you submit to us by email or our online form to respond or communicate with you.

We may occasionally send you notification emails with updates about our products or services. Except in cases where we are required to send you legal notifications, you will always have the opportunity to easily unsubscribe from those emails.

We will never sell, exchange or distribute your information and we never use it to send Unsolicited Commercial Electronic Mail or SPAM email.

Legal bases for processing (for individuals in the European Economic Area)

If you are an individual in the EEA, we collect and process information about you only where we have a legal basis for doing so under applicable EU laws, including the General Data Protection Regulation or “GDPR”. LogicWorks BT will only process your information if:

• We need to do so in order to provide you with our Subscription Services
• If it satisfies a legitimate interest, like for research, development or marketing, and that interest is not overridden by your data protection interests
• If you give us consent to do so for a specific purpose; and
• If we need to in order to comply with a legal obligation

If you have consented to our use of your information for a specific purpose, you can change your mind at any time.

Access and disclosure to third parties

We use a select number of external service providers for data hosting and processing. We select these service providers carefully and ensure that they meet the highest data protection and security standards. We only share information with them that is necessary in order to provide the services we offer and they are contractually bound to process information only according to our instructions.

How we store and protect your information

People visit our website from all over the world, and we collect and store that information in the United States. If we transfer information originating in the European Union, to the United States or any other country not deemed to have adequate data protection laws, we ensure that mechanisms are in place to protect that information, including utilizing data hosting services and processors that have self-certified under the E.U.-U.S. Privacy Shield and Swiss-U.S. Privacy Shield, that are subject to binding corporate rules, or that have signed the European Commission’s approved standard contractual data protection clauses.

Controlling your information, opting out and unsubscribing

If you provide us with your personal information, you have the right:

• To review the information you gave us;
• To request that we correct any errors or omissions in your information
• To request that we do not contact you using your information’
• To request that we omit your information from any mailing lists we use; and
• o request that you be deleted from our records.

If you would like to exercise any of those rights, please contact us at privacy@LogicWorksBT.com and we will respond within a reasonable timeframe.

Children

LogicWorks BT Solutions services are not directed towards children, and we do not knowingly collect any personal information from children under sixteen. If we become aware that a child under sixteen has provided us with personal information, we will take steps to delete it.

Contact us

Your information is controlled by LogicWorks BT. If you have any questions or concerns about how your information is handled, please direct your inquiries to us at:

LogicWorks Business Technology
G133, Technohub, Dubai Silicon Oasis
PO Box 191452, Dubai, UAE

Email:Privacy@LogicWorksBT.com